The PBA Mobile App is available for all Paychex Benefit Account subscribers. To access the app for the first time, follow these steps to obtain the unique mobile user name/password combination, which is stored for you within your online account:
1. Log on to the Paychex Flex web portal.
2. Select Benefits Account (FSA) to get to the Paychex Benefit Account Home page.
3. Click Download Mobile App from the Message Center to access your mobile app initial login information.
Note: If you access your Paychex Benefit Account by going to https://paychex.lh1ondemand.com, you will be able to use your standard Paychex Benefit Account login info to access the app for the first time.
Available features will vary and are dependent upon your employer’s plan options.
Save time and hassles while you make the most of your FSA, HSA, and HRA health benefit accounts by checking your balances and details. Our secure app makes managing your health benefits easy by providing real-time, convenient access to all your important account information on the go! Powerful features of the app include:
No sensitive account information is ever stored on your mobile device and secure encryption is used to protect all transmissions
Connects You with the Details
• Check available balances 24/7
• View account details for your accounts
• Click to call or email Customer Service
Provides Additional Timing-Saving Options (if supported or applicable to your account(s))
• View claims requiring receipts
• Submit medical FSA and HRA claims
• Take a picture of a receipt and submit for a new or existing claim
• View HSA transaction details
• Using Expense Tracker, enter medical expense information and supporting documentation to store for later use in paying claims via your health benefits website
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