U by BB&T | Panload

View account balances, make payments and transfers, plus go beyond everyday banking with features and tools that help you see the big picture and plan for what's next.

SECURITY & PROTECTION

Reset your user ID and password

Reset your security questions

BB&T uses advanced encryption technology

Your complete account numbers are never transmitted

PAYMENTS, TRANSFERS & DEPOSITS

Pay a bill

Transfer money between accounts

Pay a friend by email or text

Deposit a check

CUSTOMIZATION

Organize your dashboard by what's most important to you

Add a profile image

Personalize your debit card

MANAGE ACCOUNTS

Manage your BB&T accounts, account details and transactions

Link accounts, bills and investments from outside of BB&T

Temporarily disable your debit card and enable custom settings

Monitor your monthly budget and see what's left to spend

Search and view transactions by category

Easily access and manage your Marketconnect or BB&T Scott & Stringfellow accounts

CONTACT US

Call, email or schedule an appointment with your local banker

View customer service wait times and bypass the automation system

Find a local branch or ATM

OTHER TOOLS & FEATURES

View your account balance before you log on

Capture, organize and attach receipts

Calculate tips based on quality and type of service

Earn cash back on debit card purchases

Track mortgage rates and trends

View and redeem your credit card rewards

GETTING STARTED

Open a BB&T account

Enroll in online banking to get a user ID and password

SUPPORT

Contact BB&T at 888-228-6654 (888-BBT-ONLINE)

BB&T does not charge fees to download or use the U app. Your mobile carrier may charge for text messaging and web access services. Check with your carrier for information about their fees.

© 2016, Branch Banking and Trust Company. All rights reserved.

Branch Banking and Trust Company is a Member FDIC.